Effective Date: 1st August 2026
1. About these terms
This website, starblessings.com.au (the Site), is operated by Star Blessings Pty Ltd, ACN 700 958 881, ABN 97 700 958 881 (Star Blessings, we, us or our).
These terms apply when you use the Site or book a reading or other service with us (the Services). They should be read together with our Disclaimer and Privacy Policy, which form part of these terms.
By making a booking you confirm that you have read and agree to these terms. If you do not agree, please do not book or use our Services.
You can contact us through our Contact Us page, or by post at Suite 17, 89-97 Jones St, Ultimo NSW 2007.
2. Our services
We offer psychic readings by way of tarot and oracle cards, energy healing (in person or at a distance) and related spiritual services, delivered in person, by phone, by video call or by email.
Readings are offered for personal reflection and connection, and energy healing for relaxation. Our Services are not a substitute for medical, psychological, legal or financial advice, diagnosis or treatment, and we do not promise any particular outcome. Our Disclaimer explains this in more detail.
3. Who can book
You must be 18 years of age or older to book a Service. By booking, you confirm that you are at least 18.
4. Bookings and payment
- Prices are shown on the Site in Australian dollars. GST does not apply.
- Payment in full is required when you book.
- Card payments are processed by Square. We do not see or store your full card details.
- Your booking is confirmed when you receive a confirmation email from us. Session times are shown in Sydney time unless stated otherwise.
- If a price or session time on the Site is shown incorrectly, we will contact you and you may choose to proceed at the correct price or time, or to cancel for a full refund.
5. Cancellations, rescheduling and refunds
If you need to change or cancel. You may reschedule or cancel at no cost by contacting us at least 24 hours before your session starts. If you cancel with that notice, we will refund your payment in full.
Late cancellations and missed sessions. If you cancel with less than 24 hours’ notice, or do not attend within 10 minutes of the start time, the session fee is not refundable. Where we reasonably can, we will offer you another time instead.
If we need to change or cancel. If a reader is unavailable or we cannot deliver your session for any reason, we will offer you a new time or a full refund, whichever you prefer.
Technical problems. If a session is cut short by a technical problem on our side, we will make up the lost time or refund the unused part of the session.
Change of mind. We do not offer refunds because you were unhappy with the content of a reading or it did not match what you hoped to hear. Nothing in this clause limits your rights under the Australian Consumer Law, which are described in clause 8.
Refunds are made to the original payment method, usually within 10 business days.
6. How sessions are delivered
- For phone and video sessions, you are responsible for a working phone or internet connection. For all sessions, please be available, or arrive, at the booked time.
- Please choose a private place where you can speak freely.
- We do not record sessions. Please do not record a session without the reader’s permission.
- Readers may decline to answer questions on topics they consider inappropriate, including questions about health diagnoses, pregnancy, legal outcomes, or the private affairs of other people.
7. Your conduct
Our readers deserve to be treated with courtesy. We may end a session, without refund, if a client is abusive, threatening or harassing towards a reader or staff member.
You agree not to:
- use the Site or Services for any unlawful purpose;
- interfere with or disrupt the Site or its servers;
- attempt to gain unauthorised access to any part of the Site or its systems; or
- provide false information when booking.
8. Australian Consumer Law and our liability
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.
Our Services come with guarantees that cannot be excluded under the Australian Consumer Law, including that they will be provided with due care and skill. If we fail to meet a consumer guarantee, you are entitled to the remedies the law provides, which may include a refund or having the Service supplied again.
Subject to those rights, and to the extent permitted by law:
- we do not guarantee that a reading will be accurate or that any particular outcome will occur;
- you are responsible for the decisions and actions you take after a reading; and
- we are not liable for indirect or consequential loss, such as loss of income or opportunity, arising from your use of the Site or Services.
We take reasonable care to keep the Site accurate and available, but we do not promise that it will be free of errors or interruptions.
9. Intellectual property
The content on the Site, including text, graphics, logos and images, is owned by or licensed to Star Blessings and is protected by copyright and other laws. You may view the Site for your personal use. You may not copy, reproduce or distribute its content for any other purpose without our written permission.
10. Privacy
We handle your personal information as set out in our Privacy Policy.
11. Suspending or ending access
We may refuse a booking, or suspend or end your access to the Site or Services, if you seriously or repeatedly breach these terms, including clause 7. Where it is reasonable to do so, we will tell you why.
If we cancel a session you have paid for and you have not breached these terms, we will refund that session in full.
12. Changes to these terms
We may update these terms from time to time. The current version, with its effective date, will always be on this page. The terms that apply to a booking are those in place when you made it. Changes do not apply to sessions you have already booked.
13. Complaints
If you are unhappy with a Service, please contact us through our Contact Us page within a reasonable time and tell us what went wrong. We will acknowledge your complaint within 10 business days and work with you in good faith to resolve it.
You may also contact the consumer protection agency in your state or territory.
14. General
If we do not enforce a right under these terms straight away, we may still do so later.
These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that State.
If any part of these terms is found to be invalid or unenforceable, that part is removed and the rest continues to apply.